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Shipments and returns
Because each item is created for each customer we do not accept returns unless we have made an error on your item or there is a defect. We must be notified within 48 hours of an error or defect for a replacement (not a refund).
Due to the personalization that goes into creating each product our creation process takes 5-7 business days from checkout.
Standard shipping is 2-4 Weeks after Creation
Expedited shipping is 5-10 business days after creation.
*During the high volume months of October-January an additional handling time of 1-2 weeks may be added.