Terms and conditions of use

Due to the personalization that goes into creating each product we can not offer any refunds. We only can offer an exchange (for same item) if there is an error/defect on our part and you contact us within 48 hours of receiving the item. 

Please check your name or monogram instructions carefully because they will be done EXACTLY as you enter them. We do not rearrange letters for correctness. 

Our creation process takes 5-7 business days from checkout. 

Standard shipping is 2-4 Weeks after Creation

Expedited shipping is 5-10 business days after creation.

*During the high volume months of October-January an additional handling time of 1-2 weeks may be added.